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Account services
Start, stop or transfer service
Fill out your form here, print it (or save it as a PDF), and bring it with you to our office.
Get started
What would you like to do today?
Pick an option, fill in the form, then print it and bring it to the office. You can switch anytime.
Transferring within our area?
Choose Start / Transfer service above and select “Transfer service.” You’ll provide the same ID and residency documents, and your account must be paid current. Service area: Hardeman County and parts of Fayette, Chester, Madison (TN) and Benton (MS).
Just need to update your info?
To change your phone, email, or mailing address, call or stop by the office. We’re open Mon–Thu 7:00–4:30 · Fri 7:00–3:30.